FAQ

What payment options do you offer?

Please refer to our Payment Options page to see our current payment options.

How long is the delivery time?

Order processing typically takes 1 - 2 working days (Monday - Friday) and then another 5 - 7 working days (Monday - Friday) before the order is delivered to you. For details please see our Shipping Policy.

When can I return my items?

You have 30 days from the delivery date to return your items without giving us any reason. After this period we won't accept the returns anymore. Please refer to our Return and Refund Policy for more information.

How long will it take to receive a refund after I return an item?

Once we receive your returned item, we will inspect it. Your refund will then be processed to your original payment method. This usually takes up to 7 days. We do not charge any restocking fees.

Can I exchange an item for a different one?

Yes, just contact us at info@levuni.ukwith details about the item you’d like to exchange. We’ll guide you through the exchange process. Bear in mind that you can only exchange unused items, with all the original tags attached and you have 30 days from the delivery date to do so.

Levuni.uk

Business Address:
167-169 Great Portland Street 5th Floor, London, W1W 5PF

Customer Service Hours:
Monday - Friday, 9:00 - 17:00 GMT

Email: info@levuni.uk
Phone Number: +442045770273
Contact Form: Click Here